300 Series Alarm Messages

Alarm Severities

One or more of the following severity levels is associated with each alarm.

Critical

Indicates that a platform service affecting condition has occurred and immediate corrective action is required. (A mandatory platform service has become totally out of service and its capability must be restored.)

Major

Indicates that a platform service affecting condition has developed and urgent corrective action is required. (A mandatory platform service has developed a severe degradation and its full capability must be restored.)

- or -

An optional platform service has become totally out of service and its capability should be restored.

Minor

Indicates that a platform non-service affecting fault condition has developed and corrective action should be taken in order to prevent a more serious fault. (The fault condition is not currently impacting / degrading the capability of the platform service.)

Warning

Indicates the detection of a potential or impending service affecting fault. Action should be taken to further diagnose and correct the problem in order to prevent it from becoming a more serious service affecting fault.

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Alarm ID: 300.002	‘Data’ Interface degraded. OR ‘Data’ Interface failed.
Entity Instance	host=<hostname>.interface=<if-uuid>
Degrade Affecting Severity:	critical
Severity:	[‘critical’, ‘major’]
Proposed Repair Action	Check cabling and far-end port configuration and status on adjacent equipment.
Management Affecting Severity	warning

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Alarm ID: 300.003	Networking Agent not responding.
Entity Instance	host=<hostname>.agent=<agent-uuid>
Degrade Affecting Severity:	none
Severity:	major
Proposed Repair Action	If condition persists, attempt to clear issue by administratively locking and unlocking the Host.
Management Affecting Severity	warning

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Alarm ID: 300.004	No enabled compute host with connectivity to provider network.
Entity Instance	service=networking.providernet=<pnet-uuid>
Degrade Affecting Severity:	none
Severity:	major
Proposed Repair Action	Enable compute hosts with required provider network connectivity.
Management Affecting Severity	warning

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Alarm ID: 300.005	Communication failure detected over provider network x% for ranges y% on host z%. OR Communication failure detected over provider network x% on host z%.
Entity Instance	host=<hostname>.service=networking.providernet=<pnet-uuid>
Degrade Affecting Severity:	none
Severity:	major
Proposed Repair Action	Check neighbor switch port VLAN assignments.
Management Affecting Severity	warning

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Alarm ID: 300.010	ML2 Driver Agent non-reachable OR ML2 Driver Agent reachable but non-responsive OR ML2 Driver Agent authentication failure OR ML2 Driver Agent is unable to sync Neutron database
Entity Instance	host=<hostname>.ml2driver=<driver>
Degrade Affecting Severity:	none
Severity:	major
Proposed Repair Action	Monitor and if condition persists, contact next level of support.
Management Affecting Severity	warning

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Alarm ID: 300.012	Openflow Controller connection failed.
Entity Instance	host=<hostname>.openflow-controller=<uri>
Degrade Affecting Severity:	critical
Severity:	major
Proposed Repair Action	Check cabling and far-end port configuration and status on adjacent equipment.
Management Affecting Severity	warning

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Alarm ID: 300.013	No active Openflow controller connections found for this network. OR One or more Openflow controller connections in disconnected state for this network.
Entity Instance	host=<hostname>.openflow-network=<name>
Degrade Affecting Severity:	critical
Severity:	[‘critical’, ‘major’]
Proposed Repair Action	Check cabling and far-end port configuration and status on adjacent equipment.
Management Affecting Severity	warning

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Alarm ID: 300.015	No active OVSDB connections found.
Entity Instance	host=<hostname>
Degrade Affecting Severity:	critical
Severity:	critical
Proposed Repair Action	Check cabling and far-end port configuration and status on adjacent equipment.
Management Affecting Severity	warning

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Alarm ID: 300.016	Dynamic routing agent x% lost connectivity to peer y%.
Entity Instance	host=<hostname>,agent=<agent-uuid>,bgp-peer=<bgp-peer>
Degrade Affecting Severity:	none
Severity:	major
Proposed Repair Action	If condition persists, fix connectivity to peer.
Management Affecting Severity	warning

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