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Communication

This sections allows you to:

  • Ask questions and get prompt responses from the community

  • Build up your persona in the community as a contributing member

  • Stay up to date on the active discussions in the community

Internet Relay Chat (IRC)

While working with OpenStack, IRC is the best way to get real time help or support others. Details of how to get on IRC, channel lists, how meetings are run, where to find logs, and our IRC bots are described in Setup IRC.

Note

Depending on what time zone you are based in there might be more traffic on some channels than others. Have a little patience when waiting for people to respond.

Wiki Pages

Each project and working group has its own wiki page. Wiki pages are a secondary source of information. They hold information that is subject to more change than the info provided in the project’s documentation i.e. meeting agendas, team members, etc.

Etherpads and Ethercalcs

Etherpad is a simple collaborative text editor. It is used as a common place to have people in a project collaborate on larger projects and planning of events. There is no master list of etherpads - it is harder to find what you are looking for without having looked at it before or without asking for the URL. It is recommended to bookmark the important etherpads for later reference. The starting page of the OpenStack Etherpad is this.

Ethercalc is a simple collaborative spreadsheet. It works in a similar way as Etherpad, but it is more useful to facilitate distributed booking or scheduling of resources. The starting page of OpenStack Ethercalc is here.

Mailing Lists (ML)

There are more than 40 different ML’s. These are listed in the mailman page. Mailing lists are a way for people to communicate to a larger group than those that are on IRC. All emails on these lists are archived and available on the Mailing Lists wiki. The same page describes how to subscribe to a list and describes some popular lists.